Our commitment
Our path to greater sustainability
Our commitment
Sustainability is embedded at Valora as an integral part of corporate governance
As part of our sustainability strategy, we take responsibility across the entire value chain, from the sourcing of raw materials and production to delivery and sales in our stores.
To focus on where we can make the greatest impact in our daily operations, we have defined three strategic action areas – People, Planet, and Products – and developed clear priorities based on them. These seven priorities were established based on the results of our materiality analysis and define the roadmap through which we implement sustainability step by step.
What we are proud of
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100% renewable electricity across all our business units
Energy is essential to our operations, but it also contributes to greenhouse gas emissions. We are committed to reducing our total emissions to net zero by 2050. We have already made significant progress in cutting our direct emissions, reducing them by 50% compared to 2022. This progress is largely driven by our transition to 100% renewable electricity across all our operations.
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100% certified coffee in our private labels
We are committed to responsible sourcing when selecting our raw materials. That’s why all coffee beans used in our private label coffee beverages are 100% certified by either Fairtrade or Rainforest Alliance. For to-go hot drinks from our partner brands, we also rely on recognised certifications such as Fairtrade, Rainforest Alliance, and C.A.F.E. Practices for coffee, tea, and cocoa.
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Eco- and Nutri-Score across all our retail private label products
Since 2024, all food products under our private labels ok.– and READY TO GO carry both the Eco-Score and the Nutri-Score. These scores help customers quickly and transparently assess products based on health and sustainability criteria.
The Nutri-Score provides an at-a-glance indication of a product’s nutritional balance compared to others in the same category, rating it on a scale from A to E.
The Eco-Score complements this by adding an environmental perspective. It takes into account factors such as CO₂ footprint, water consumption, packaging, origin, and transport, as well as biodiversity and animal welfare, covering the product’s lifecycle from production to point of sale.
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More than 700,000 Too Good To Go surprise bags per year
Since 2019, we have been working with the social impact company Too Good To Go. Through the app of the same name, customers can help reduce food waste by picking up discounted surprise bags at the end of the day in our stores, containing products that can no longer be sold the following day.
In 2025, more than 1,100 points of sale across our retail and food service formats in Switzerland, Germany, and the Netherlands used Too Good To Go, saving products in around 735,000 surprise bags.
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Pflanzliche Alternativen im gesamten Verkaufsstellennetz
In all unseren Formaten stehen unseren Kundinnen und Kunden pflanzliche Produktalternativen zur Verfügung – von Snacks über frische Sandwiches bis hin zu Getränken und Süsswaren. Dieses Angebot wird schrittweise erweitert.
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Initiativen zur Reduktion von Food Waste
Im Food-Bereich stehen wir vor der Herausforderung, Produkte mit kurzer Haltbarkeit wie Backwaren durchgehend frisch und bis Ladenschluss in einem breiten Sortiment anbieten zu können, ohne Food Waste zu generieren. Um diesem Anspruch gerecht zu werden, setzen wir entlang der gesamten Wertschöpfungskette gezielt an.
In der Produktion liegt der Fokus darauf, Lebensmittelverluste durch optimierte Herstellungsprozesse möglichst gering zu halten; dazu zählt beispielsweise die Wiederverwendung von Teigresten im Backprozess. Backwaren, die am Ende der Produktion nicht mehr verkauft werden können, führen wir Biogasanlagen zur Energiegewinnung zu.
In unseren Verkaufsstellen steuern wir Bestell- und Aufbackmengen bedarfsgerecht auf Basis fundierter Prognosen. In die Planung fliessen unter anderem Verkaufshistorien, Wetterprognosen, Feiertage oder lokale Ereignisse. Produkte kurz vor dem Ablauf ihrer Mindesthaltbarkeit und unverkaufte Frischeprodukte bieten wir darüber hinaus zu reduzierten Preisen an. So reduzieren wir Food Waste und stellen gleichzeitig sicher, dass unsere Kundinnen und Kunden jederzeit aus einem attraktiven Sortiment wählen können.
How we report on our sustainability progress
Since joining the FEMSA Group in 2022, we have reported on our sustainability progress as part of a joint report.
A strategic, long-term approach to sustainability
Our sustainability strategy provides the framework for our actions and defines how we take responsibility.